Terms of service

Terms of Service

Effective date: December 6, 2025

1. Introduction

Welcome to CapsCode ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By placing an order, creating an account, or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Definitions

"Customer", "you", "your" refers to the person or entity placing an order or using the site. "Products" means the goods offered for sale on our site.

3. Eligibility

To use our services, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our site, you represent and warrant that you meet these requirements.

4. Account Registration

If you create an account, you must provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

5. Orders & Acceptance

All orders placed through our site are subject to acceptance. We may refuse or cancel any order for any reason, including errors in product information, pricing, or suspected fraud. If we cancel an accepted order, we will notify you and issue a refund for any amounts already paid.

6. Pricing & Payment

Prices are shown in the currency indicated on the site and may change without notice. We accept payment by the methods displayed at checkout. You agree to pay all sums due for orders placed through your account. If payment is refused or chargebacks are initiated without cause, we reserve the right to suspend or terminate your access.

7. Shipping & Delivery

Shipping terms, costs, and delivery estimates are provided at checkout and on our Shipping Policy. Delivery times are estimates and we are not responsible for delays caused by carriers, customs, or other factors beyond our control.

8. Returns & Refunds

Our return and refund policies are described in detail in our Return & Refund Policy. Please review that policy for instructions and eligibility.

9. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of CapsCode or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. User Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, modify, and display that content in connection with our business.

11. Prohibited Conduct

You agree not to misuse our services or engage in unlawful activities. Specifically, you must not:

Use the site to infringe third-party rights;
Attempt to access restricted areas or interfere with service operation;
Post harmful, abusive, or illegal content.

12. Third-Party Links & Services

Our site may contain links to third-party websites. We do not control or endorse their content and are not responsible for their practices or policies.

13. Product Authenticity & Licensing

We sell genuine branded merchandise sourced through authorized channels. Where applicable, we will provide documentation or contact details for brand authorization inquiries.

14. Warranties & Disclaimers

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Products are sold "as is" except where local law requires otherwise.

15. Limitation of Liability

Except where prohibited by law, CapsCode's liability for damages arising from or related to these Terms or your use of the site is limited to the amount you paid for the product or £100, whichever is greater. We are not liable for consequential, incidental, or punitive damages.

16. Indemnification

You agree to indemnify and hold harmless CapsCode and its affiliates from any claims, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the site.

17. Termination

We may suspend or terminate your access for violations of these Terms or for any lawful reason. Sections that by their nature should survive termination will continue to apply.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Kingdom, without regard to conflict of laws rules. Any dispute arising under these Terms will be resolved in the competent courts of the United Kingdom.

19. Changes to These Terms

We may modify these Terms at any time. When changes are made, we will update the effective date. Continued use of the site after changes indicates your acceptance of the updated Terms.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

21. Waiver

The failure to enforce a provision of these Terms does not constitute a waiver of that provision.

22. Contact Information

If you have questions about these Terms, contact us:

Email: Contact@capscode.com

CapsCode
Marchmont House
6 Doctors
Berkhamsted
HP4 3DW
United Kingdom